Frequently asked questions

All the answers to your most common festival questions

What are the dates for 2020?

Bristol Open Doors will take place from Friday 11 to Sunday 13 September 2020.

When does the programme and booking go live?

The 2020 programme and booking will be live on the website from midday on Monday 20 July.

What are the terms of entry?

Bristol Open Doors is a festival in which all sections of the community are invited to participate. Please note that each building’s opening, security arrangements and refusal of entry are controlled by individual owners, and entry to each building is on terms, and at times, specified. Participation in events and activities is at your own risk. Information in the programme and on the web listings is provided by festival contributors. The Architecture Centre has taken all reasonable care to verify the information provided and cannot accept responsibility for any variation from the details published here.

Disclaimer: Neither the Architecture Centre nor the leader or organiser of any event, activity or walk advertised in the guide or on the festival website nor any other programme listing, print or electronic, shall be held liable for the death or injury, accident or damage to the person or property (including theft or loss) of any event participant or any guest or any person occurring during or arising from participation in any of the events advertised in the Bristol Open Doors programme.

Who organises the festival?

Bristol Open Doors is produced each year by The Architecture Centre, registered charity no 290575.

Will the tours be socially distanced?

Absolutely. Places on each tour are limited to avoid crowding, and the tours guide you to outdoor areas only.

What safety measures will you have in place?

There will be 30 people max per time slot and ample room for adventurers to spread out on your personal journey. We ask everyone to adhere to government guidelines of social distancing, and to be considerate of their fellow explorers.

Can I exchange or refund my tickets?

We cannot offer refunds or exchanges as part of these tours. As a small team and charity we don’t have the resources to do this. If you are unable to attend the tour, we’d recommend selling the tickets on.

The tours are designed to be covid-proof. In the rare event of further lockdown, we will reschedule the dates, and give you the option to join on the new dates or do the tour at a time of your choosing.

Do I need to wear a mask?

As the tours are outside and we’re adhering to social distancing government guidelines, masks are not mandatory – but by all means wear one if it makes you feel more comfortable.

What should I bring with me?

A fully-charged smartphone, headphones, a bottle of water and some comfortable walking shoes. Dress for the weather.

Will there be a tour guide?

There will be an introduction to each tour, and after that your guide will be audio only.

Do I need a smartphone?

You will need a fully-charged smartphone and your GPS (location services) enabled.

Will I need headphones?

We recommend using headphones for the best experience.

Do I need to download anything in advance?

You will need to download the Hidden Bristol app and your chosen tour ahead of your walk.

Are the tours at set times?

The tours are at set times and leave every half an hour. Please stick to your chosen time slot to allow for social distancing.